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9061 / Renewal Sales Representative

Position Information

Base Plus Commission
The Renewal Sales Representative is responsible for contacting and building relationships with existing customers in the SMB-Mid Market space in order to secure a service contract/product renewal. Depending on the client engagement, the role may involve up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities. By cultivating relationships with the customer base, this role is also responsible for capturing valuable customer feedback and will likely execute routine health checks leading up to the Renewal event. Additionally, the Renewal Rep is responsible for providing sales forecasts, obtaining quotes, performing customer research online, and updating/maintaining records in our customer relationship management (CRM) system.
Minimum 1 year experience working in a customer service or sales capacity required
College degree preferred
Ability to work in a fast paced environment required
Working knowledge in Microsoft Excel and Outlook
Aptitude to learn new technology is required
Must be able to apply product knowledge
Must have excellent communication skills (verbal, written)
Excellent organizational and time management skills

Posting Information

Professional Entry Level
Eligible to work WITHOUT employer visa sponsorship (i.e. U.S. Citizen/Perm. Resident)
May 2019
August 2019

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