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7924 / INTERN - Retail Banking
First Tennessee Bank- Knoxville, TN

Position Information

1
40
Hourly Wage
13.00HR
6/3/2019
This internship will be part of First Tennessee's RETAIL BANKING group.
Position is located in Chattanooga, TN.

This Internship will provide:
• Knowledge of the company’s First Power culture, vision and mission statements
• A broader perspective on how First Horizon services the community and region as a whole.
• The opportunity to participate in and/or lead the completion of assigned, short-term projects requested by managers
• The opportunity to acquire specific skills that are needed to achieve professional goals and aspirations.
• Hands-on work experience in the field

Our Internship program is a 9 week PAID program that starts on Monday, June 3, 2019 and runs through Friday, August 2, 2019.

Intern Objective:
The Intern will gain an understanding of our current client experience and how we can work to improve this experience and fulfill our promise of being the best at serving our customers one opportunity at a time.

Value for the Intern:
This Intern will gain an understanding of how financial institutions work and gain experience developing tactics and strategies to attract and retain clients through both our physical and digital channels.

Delivery:
This Intern will complete shops of our branch locations along with competitors, perform in-center observations, survey clients, and gather competitive and industry data to help us understand how we can improve our client experience and retention.

Controls:
Success will be measured by providing valuable feedback and insight that allows us to meet our client experience goals.

Job Description:
Conduct branch shops of First Tennessee and other competitors in the market
Conduct analysis of industry trends
Identify threads or opportunities with the markets we operate
Perform branch observations and work with employees and customers to understand challenges to our client experiences
Create recommendations on how to improve both our retail and digital experiences
Present their finds to the East Tennessee leadership team

Monday - Friday 8:00 a.m. - 5:00 p.m.
Average 40 hours per week.
**2.75 GPA Required**

System/Software Access: Some Word, Excel, and Powerpoint. Will also explore RMS and how to better utilize it as a client and portfolio management tool.

Posting Information

Memphis
TN
Accounting & Finance
Internship
Full-Time
9
2.7500
Eligible to work WITHOUT employer visa sponsorship (i.e. U.S. Citizen/Perm. Resident)
May 2019
May 2023
Freshman, Sophomore, Junior, Senior
Certificate, Bachelor's, Master's
Accounting, Accounting, Macc, Administration & Supervision, EdS, Administration & Supervision, MED, Advance Studies in Teaching & ...
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11/2/2018
3/31/2019

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