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57420 / Bus Operator
City of Las Cruces

Position Information

Operates transit buses of various sizes over fixed routes and in accordance with specific
manifest instructions to meet service delivery expectations in providing public transportation.
Position involves competing demands, performing multiple tasks, working to deadlines, and
responding to customer issues, frequent work at night beyond normal business hours. Regular
attendance is an essential function of the job to ensure continuity of services. Position is
subject to drug testing in accordance with applicable State and Federal regulations and City of
Las Cruces policies.
Work is performed in a transit vehicle and in a transit operations environment with exposure to
all types of weather and traffic conditions. Position is required to exit vehicle to ensure safe
operations and to assist passengers. Moderate physical requirements, frequent sitting, bending,
stooping, crouching, kneeling, squatting, pushing/pulling, lifting, carrying, and reaching from all
Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate
in the process.
Part-time, regular, non-exempt, union represented position
· Provides services to users of the transit system, collects appropriate customer fares,
ensures the comfort of passengers, maintains order among customers and addresses volatile
situations to ensure safety and security.
· Announces bus stops, provides fare and routing information, explains passenger policies
and procedures, provides directions and assists customers with boarding the vehicle and
securing wheelchairs in accordance with established processes and procedures to provide
expected levels of customer service.
· Completes, submits, and files various special and recurring reports and documents;
performs daily inspections of vehicles, reports operational problems in a timely manner to the
appropriate staff for repairs; assures that vehicles are operated in accordance with established
policies, procedures, rules, regulations and schedules; changes route display prior to beginning
new route to provide consistent, accurate, and timely information and services. Attends and completes all required training; assists with the collection of data for the
planning and scheduling of transit services; assists with conducting outreach activities to meet
established goals and objectives.
Equivalent to a High school diploma. Previous experience driving transit vehicles may be
preferred. A combination of education, experience, and training may be applied in accordance
with City of Las Cruces policy.
Valid class D driver's license required. Position requires an acceptable driving record in
accordance with City of Las Cruces policy. Valid commercial driver's license with passenger
endorsement may be preferred at the time of hire, but is required within sixty (60) days of
hire. Specific license requirements apply; driving record is subject to review and approval.
Bilingual skills (English/Spanish) may be preferred.
Knowledge of: applicable traffic regulations, signs, and signals; effective customer service,
communication, and problem resolution techniques and methods; occupational and
environmental safety and health hazards, and safety practices and procedures; principles of
record keeping and records management; business and personal computers, and applicable
software applications; mathematical aptitude; City organization, operations, policies and
procedures to effectively perform the required functions and duties of the position.
Ability to: perform a variety of duties and responsibilities timely and with accuracy to meet
deadlines and ensure achievement of goals and objectives; read, interpret, and ensure
compliance with policies, procedures, rules, and regulations governing related activities,
programs, and functions; safely operate a motor vehicle; communicate appropriately, clearly,
and concisely, orally and in writing; resolve customer service issues; act calmly, rationally, and
tactfully in carrying out duties and responsibilities; demonstrate courtesy and respect in
providing customer service; compile applicable information and maintain accurate records;
prepare and present accurate and reliable reports; establish and maintain effective and
appropriate working relationships with employees and the public; use initiative and independent
judgment within established procedural guidelines to ensure achievement of goals and
Skills in: operating transit vehicles in a safe manner, complying with all applicable traffic laws,
regulations, policies and procedures; reading maps, schedules and route information; reacting
quickly to potential safety or security issues; working independently and demonstrating sound
judgment in applying established guidelines to solve issues; reading, understanding, applying,
and communicating policies, procedures, and applicable rules and regulations; maintaining
complete and accurate records; operating a personal computer with installed generic and
specialized software; communicating effectively with employees and the public.

Posting Information

Las Cruces
Part Time
U.S. Citizen

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