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Auto-Owners Insurance Co

Position Information

Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking a motivated individual to join our team as an Associate Claim Representative. The position requires the person to:

•Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
•Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
•Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
•Ensures that claims payments are issued in a timely and accurate manner.
•Service the needs of agents, policyholders and others.
•Handle investigations by phone, mail and on-site investigations.


Competitive salary, matching 401(k) retirement plans, fully-funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave, and a comprehensive health care plan.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Company Description

Auto-Owners Insurance is a Fortune 500 company that was established in 1916 and operates in 26 states. Its corporate headquarters are in Lansing, Michigan. For over 90 years, Auto-Owners has been dedicated to the independent agency system. Auto-Owners provides a wide range of career opportunities and welcomes candidates from variety of majors. Auto-Owners is an Equal Opportunity Employer.

•Bachelor’s degree or equivalent experience
•Above average communication skills (written and verbal)
•Ability to resolve complex issues
•Organize and interpret data
•Ability to handle multiple assignments
•Detailed Oriented